Sell Gold Online – Transparent Quotes, Instant Payment, No Hidden Fees, Unbeatable Prices
Sell Gold Online in 3 Simple Steps
Step 1: Get an instant, transparent quote — or just request a free Gold Selling Pack if you’re not sure
Our calculator will guide you through a simple journey to get an instant, transparent quote for your gold or silver — even if you’re unsure about the exact weight or purity.
If you don’t know what you have at all, no problem, you can still request a pack via our quote calculator — we’ll send you a free, fully insured Gold Selling Pack and will test your items for you.
Step 2: Send us your gold or silver in the prepaid envelope provided
Simply place your items in the free Royal Mail Special Delivery envelope(s) we provide and post them back to us. It’s fast, easy, and fully insured.
Step 3: We turn your gold or silver into cash — with no hidden fees
Once we receive your gold or silver, we’ll weigh and test it before confirming your quote. If you’re happy, we’ll pay you within hours — with zero hidden fees, ever. Changed your mind? No worries — we’ll return your gold or silver completely free of charge.
We’ve been featured in Money Magpie, as an example of a reputable gold buyer who places emphasis on transparency and upfront pricing.
Frequently Asked Questions
How Does It Work?
Free insured pack: We’ll send you out a Gold Selling Pack. Each pack is free and automatically insured up to £750. You can increase this to £2,500 at the Post Office — we’ll reimburse the £10 upgrade cost when we pay you.
Larger quotes: If your total quote exceeds £2,500, we’ll send additional packs at no charge.
Easy to return: Once you receive your Gold Selling Pack, simply place your items inside and post your gold to us. You’ll be able to track it using your unique Royal Mail tracking number here, delivery is guaranteed for the next working day.
Fast quote & payment: Once your pack arrives, we’ll test your items and confirm your final quote within a day. If you’re happy, we’ll send payment by bank transfer within 24hrs (often within 4 hours) or cheque.
GoldMonkeys Bonus: Return your pack within 48 hours of receiving it and sell over £150 of gold or silver — we’ll add a £10 bonus to your payment.
No pressure: If you’ve sent your items without a guaranteed quote and you’re not happy with the offer we make after testing, we’ll return your gold or silver free of charge. If you did get a quote, but the carat/purity or weight differs from what was entered, we’ll amend the quote — and you can still decline free of charge.
No hidden charges: Unlike many gold buyers, we charge no admin fees, no handling fees, and no bank transfer fees — there are no hidden charges, ever.
Questions? Call, WhatsApp, or email us any time. We’re here to help.
- WhatsApp Us
- Call Us 0800 688 9230
- Email Us hello@goldmonkeys.co.uk
- P.O. Box 860, Bedford, MK45 9ET
How Much Will I Get?
The price we pay per gram of gold depends on the total weight you sell in a single transaction.
The more you send, the higher the rate we can offer.
We use 4 simple weight bands:
Monkey Standard: 1g–4.99g
Monkey Plus: 5g–49.99g
Monkey Premium: 50g–99.99g
Monkey Max: 100g+
If you know the weight and carat of your gold, our calculator will give you an instant quote – dynamically adjusting as you add or remove weights and carats.
Just scroll back to our calculator and enter your gold (or silver*) details.
On top of that, most give only “estimates” that are later reduced after they inspect your gold, often adding admin, handling, assay or other hidden fees.
We don’t. The price you see is the price you get — no estimates, no hidden charges, ever.
EXTRA £10 Bonus!
Why Should I Trust GoldMonkeys?
We do things differently — and we believe that’s a good thing.
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Unlike many other gold buyers:
We don’t make you send in your gold before giving you a price. You can get a transparent, locked-in, guaranteed quote on our website first.
We have no hidden fees or charges upon payment. What you see in your quote is exactly what you’ll receive.
We’ll return your gold or silver free of charge if you’re not happy with our offer. No quibbles or pressure.
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We are renowned for our honesty and transparency, it’s central to our ethos and the way we operate. Our Trustpilot rating and reviews are testament to this.
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Explore our background to understand why so many place their trust in us.
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We’re here to make selling your gold simple, fair, and fully transparent.
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Before sending your gold to any buyer, we recommend reading our short guide on the tactics some online gold buyers use to reduce payouts — including hidden fees, inflated quotes, and return charges.
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If you have any questions, concerns, or would like free advice, feel free to get in touch — we’re always happy to help.
- WhatsApp Us
- Call Us 0800 688 9230
- Email Us hello@goldmonkeys.co.uk
- P.O. Box 860, Bedford, MK45 9ET
What Do You Buy?
This includes:
- Gold of any carat
- Silver of any purity
- Gold of any type (rose gold, white gold etc)
- Scrap gold
Unfortunately, stones in jewellery — including diamonds and gemstones — typically have little to no resale value, so we remove and discard them during processing. If you’d like to keep any stones, please remove them before sending your items to us.
Jewellery & Accessories, including:
- Gold & silver earrings
- Gold & silver brooches
- Gold & silver rings
- Gold & silver chains
- Gold & silver bracelets
- Gold & silver necklaces
- Gold & silver pendants
- Gold & silver bangles
- Gold & silver lockets
- Gold & silver cufflinks
- Gold & silver tiepins
- Gold & silver charms
- Gold & silver medallions
- Gold & silver anklets
- Gold watches (gold content)
Coins & Bars, including:
- Gold bullion
- Gold bars
- Gold sovereigns
- Gold 1/2 sovereigns
- Gold 1/4 sovereigns
- Gold Brittanias
- Gold Krugerrands
- Gold 1oz coins
- Gold 1/2oz coins
- Gold 1/4oz coins
- Gold 1/10oz coins
- Commemorative gold coins
- Gold Maple Leaf coins
- Gold American Eagle coins
- Gold proof sets
- Gold coins of any kind
- Silver Brittanias
- Silver 1oz coins
- Silver 2oz coins
- Silver 5oz coins
- Silver 10oz coins
- Commemorative silver coins
- Silver coins of any kind
Vintage & Antique, including:
- Vintage gold jewellery
- Vintage silver jewellery
- Silverware of any kind
Unfortunately, we don’t buy:
- Gold leaf
- Gold teeth
- Gold dust
- Gold nuggets
- Items plated with gold
- Rolled gold
How Will I Get Paid?
We offer payment by bank transfer or cheque — whichever you prefer. There are no additional fees for either option.
If you choose a bank transfer, funds will be in your account within 24 hours of accepting our offer — and often within just 4 hours.
Is My Pack Insured?
Every Gold Selling Pack is automatically insured up to £750 against loss or damage in transit. If your items are worth more than this, you can increase the insurance on your Royal Mail Special Delivery envelope to £2,500 at the Post Office counter.
This upgrade costs £10. Don’t worry — we’ll refund this in full once we’ve purchased your gold, provided the contents are worth more than £750. Simply email or WhatsApp us a copy of your receipt(s), and we’ll reimburse you when we make your payment.
If your items are valued above £2,500, we’ll send additional insured envelopes at no extra charge. Feel free to discuss your options with us at any time — via WhatsApp, by calling 0800 688 9230, or by emailing hello@goldmonkeys.co.uk.
What Happens to Diamonds and Gemstones?
Unfortunately, stones in jewellery — including diamonds and gemstones — typically have little to no resale value, so we remove and discard them during processing. If you’d like to keep any stones, please remove them before sending your items to us.
How Can I Estimate the Weight of my Gold?
Don’t have kitchen scales to hand and not sure how much your item weighs? The handy guide below will help:
Small Ring............................................5g Wedding Band.................................10g Thin Bracelet.....................................10g Thick Bracelet.................................20g Thin Necklace..................................15g Thick Necklace..............................25g Small Chain and Pendant.......6g Large Chain and Pendant.....10g Earrings................................................4g
How do I Find the Carat of My Gold?
You can determine the carat of your gold by identifying its hallmark. A hallmark is an official mark or series of marks on gold and silver. It tells you a few things, including who made the item and where it was verified. Gold hallmarks usually include one sponsor’s mark, one purity mark and one assay office mark:
- 375 (37.5% pure gold) = 9ct
- 585 (58.5% pure gold) = 14ct
- 750 (75% pure gold) = 18ct
- 916 (91.6% pure gold) = 22ct
- 990 (99% pure gold) = 24ct
- 999 ( 99.9% pure gold) = 24ct
Where are Hallmarks Located?
They are usually located somewhere discreet, such as the inside of a ring. You might need a magnifying glass to find it!
Below is an example of a hallmark on an 18 carat gold ring:
What if I Can't Find a Hallmark?
No hallmark? No problem. If your gold or silver item doesn’t have a visible stamp, we’ll carry out a full inspection and accurately test its carat and weight upon arrival, then provide a fair, transparent quote based on its true value.
What if I Don't Know the Weight of My Items?
No worries! We have a useful weight guide here which can give you an idea of the weights of different pieces of jewellery. If you’re still not sure, don’t worry, we will weigh and test it all when it arrives with us and get back to you quickly with a quote.
How Long does the Process Take?
Once you click the “Send Me My Gold Selling Pack!” button at the end of our form, we’ll post your pack out within 48 hours.
When your pack arrives, just pop your gold or silver inside and return it using the prepaid, insured envelope. Delivery to us is typically next working day.
As soon as we receive your items, we’ll test and weigh everything within 24 hours. If you’re happy with the confirmed offer, we’ll make a bank transfer the within 24 hours — usually within 4 hours — or send a cheque if you prefer.
From start to finish, the whole process usually takes around 4 working days from requesting your pack to receiving payment in your account.
We make it fast, simple, and completely transparent — just how selling gold online should be.
Can I get an Extra £10 if I Return my Pack within 2 Days?
Yes! If the value of your gold is over £150, and you send your pack back to us within 48 hours of receiving it, we will pay you an extra £10.
Is There a Minimum Age to be a Customer?
Yes, you must be 18 or over to sell to GoldMonkeys.
How do Your Prices Compare to Others?
Our gold prices are consistently among the highest available online or on the high street.
Typical high street gold buyers offer between 40% and 70% of the current spot price. Even some of the biggest online gold buyers often pay only around 70%. At GoldMonkeys, our top rate — the Monkey Max price band — pays well above 90% of the live spot gold price, depending on market volatilty.
Unlike many other gold buyers, we don’t quote high and then deduct hidden fees or charges upon payment. Our quotes are fully transparent — what you see is exactly what you’ll be paid.
Before sending your gold to any buyer, we recommend reading our short guide on the tactics some online gold buyers use to reduce payouts — including hidden fees, inflated quotes, and return charges. It could save you from a costly mistake.
We also have no minimum weight requirement. While many gold buyers won’t deal with less than 10g, we’re happy to send out a free, insured Gold Selling Pack even if you’re selling less than 5g of gold.
Will Your Price Change?
If you’ve received a quote from our calculator, your price is locked in for 7 days — giving you protection against fluctuations in the live gold price and ensuring you receive exactly what we’ve offered if the price of gold drops.
However, this price acts as a guaranteed minimum. If we receive your gold within the 7 day guarantee period, and our prices have risen on the day we receive your gold, this will result in an increased confirmatory offer.
How Often do you Update Your Gold Prices?
We update our gold prices daily — or immediately following any significant movement in the live gold market — to ensure your quote reflects the most accurate value.
Are Your Prices Guaranteed?
If you’ve received a quote from our calculator, your price is locked in for 7 days — giving you protection against fluctuations in the live gold price and ensuring you receive exactly what we’ve offered if the price of gold drops.
However, this price acts as a guaranteed minimum. If we receive your gold within the 7 day guarantee period, and our prices have risen on the day we receive your gold, this will result in an increased confirmatory offer.
Do you buy Indian Gold?
Yes, we do buy Indian gold.
Indian gold jewellery is often high purity and beautifully crafted. However, it is worth noting that some older Indian gold — particularly heirloom pieces or jewellery made by local jewellers — can sometimes test slightly below the carat stamped on the item. For example, a piece marked 22ct (916) may test closer to 21ct.
This is usually due to historical hallmarking practices or small variations in alloy composition, rather than the gold being non-genuine.
You can read a more detailed explanation in our blog here.
Does it Matter if My Item is in Poor Condition?
The condition of your item doesn’t matter — our refiner will melt it down regardless. Whether broken, tangled, or worn, your gold is valued for its weight and purity.
What if I Decide Not to Sell My Gold or Silver?
If you’re not happy with our quote, we’ll return your gold or silver free of charge — no questions asked.
Can I Change My Mind Once I've Accepted Your Offer?
Once you accept our offer — either over the phone or in writing — your items are sent for refining, so we’re unable to return them or reverse the process.
Gold Buyer Tactics to Watch Out For
When selling gold online, be cautious of:
- Spot Price Illusion: Some buyers display live gold prices on their homepage — but won’t actually pay anything close to that figure. That’s because it reflects the raw market price of gold, before costs and margins, and therefore isn’t achievable in a customer payout.
- Lowball Estimates: Some online calculators display high “estimates” that are later reduced through fees or revised calculations. In certain cases, once your gold is received, the price per gram may be adjusted downwards if the overall weight of the transaction is below a certain threshold.
- No Upfront Quote: Some gold buyers won’t offer even a ballpark figure until your items have been sent — then respond with a surprisingly low offer that only improves if you question it.
- Return Fees: Some buyers charge you to return your items if you refuse their offer, leaving you trapped.
- Minimum Weight Rules: Others refuse smaller parcels then charge you for their return (typically parcels containing less than 10g of gold).
- Review Transparency: If a company displays a Trustpilot score on their website, always check that you can click through directly to their Trustpilot profile. This allows you to independently verify their review count, rating and review history.
- Terms and Conditions: Always read the small print. Important details about fees, pricing methods, payment timeframes or return policies are sometimes buried in lengthy terms and conditions. In some cases, companies may not provide comprehensive terms at all.
- Company Registration: Legitimate UK businesses should clearly display their company registration number on their website. This allows you to verify the company on Companies House and confirms that you are dealing with a properly registered entity.
At GoldMonkeys, we do things differently:
- No hidden fees or deductions.
- Free return of your gold and/or silver if you decline our offer.
- No minimum weight requirement.
- The price we quote is the price you get.
Gold Selling Guides
We're always happy to help — just get in touch!
- WhatsApp Us
- Call Us 0800 688 9230
- Email Us hello@goldmonkeys.co.uk
- P.O. Box 860, Bedford, MK45 9ET
